Help-U-Sell® Real Estate Privacy Policy
At Infinium Realty Group, Inc. “IRG” d/b/a Help-U-Sell Real Estate, we respect our users and their right to privacy. We protect the information we receive from you to the best of our ability.
The Information We Collect
IRG gathers personal information that you voluntarily give us, including your first and last names, email address, city and phone number, to reply to your queries or to improve your experience on our website.
We may also collect information that is not personally identifying, such as your IP address, the way you access the Internet and other sites you visit.
Use of Cookies
"Cookies" are text files that a website places on a user’s hard drive for future reference. Often, cookies are used to personalize a user’s subsequent visits to a site by acknowledging the user by name or saving a password or a previous search. IRG uses cookies mainly to make your visits to our site easier. If you would prefer not to receive cookies or if you would like to be aware of cookies when they are placed on your computer, you can set your web browser's preferences.
Use of Information
IRG will not sell, transfer or reveal our users’ personal information to any third party that is not a part of our franchise system. We reserve the right to use or divulge any information required to satisfy any law, regulation or legal request, or to cooperate in any law enforcement investigation or public safety investigation, or to protect the integrity of our website.
Franchisees and third parties
IRG is a franchisor, offices are independently owned and operated. When you choose to provide your personal information to us, we are collecting this information on behalf of ourselves, subsidiaries and franchisees. This Policy does not apply to our franchisees. Please contact your agent or office directly to learn more about their privacy policy.
Additionally, this Policy does not apply to information collected by third parties. We encourage you to review the privacy policies of third-party websites before you disclose your personal information to them, we disclaim responsibility for third-party website actions with regard to your personal information.
Links
The Help-U-Sell Real Estate website may offer links to websites that we do not control. If you have questions regarding those sites’ privacy practices, we encourage you to read their posted privacy policies. Help-U-Sell Real Estate has no responsibility over privacy policies or practices of third-party sites.
Privacy Policy Changes
To ensure you are up to date, we recommend you re-read our privacy policy whenever you have questions or concerns.
Policy against advertising our website using unsolicited email messages
We require that all e-mails promoting Help-U-Sell and helpusell.com are sent only to clients who have agreed to receive such messages. We prohibit any advertising of our brand and website using unsolicited email messages. Not complying with this policy will cause partnership termination and/or affiliate account termination. If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please contact us via phone and/or email abuse @ helpusell.com. We will immediately investigate all allegations made related to unsolicited messages.
California Consumer Privacy Act (CCPA)
Grants California residents’ additional rights and imposes restrictions on certain business practices.
Do-Not-Sell - California residents have the right to opt-out of the sale of their personal information. IRG does not sell personal information submitted by you to third parties.
Notice - IRG is required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used. This information can be found in our privacy policy.
Request to Delete - California residents may request deletion of their personal information, except where an exemption applies. You may request your information to be deleted by contacting us at any one of the ways listed at the bottom of this page.
Request to Know - California residents have the right to request and receive a copy of the specific pieces of personal information, free of charge, that we have collected about you in the prior twelve (12) months, subject to exemptions, this information may be requested twice every twelve (12) months. Delivery may be made by mail or electronically in readily useable format that allows you to transmit this information to another entity without difficulty. California residents also have the right to request that we provide them certain information about how we have handled their personal information in the prior twelve (12) months, including: categories of personal information collected, categories of sources of personal information, business and/or commercial purposes for collecting and selling their personal information, categories of third parties/with whom we have disclosed or shared their personal information, categories of personal information that we have disclosed or shared with a third party for a business purpose, categories of personal information collected and categories of third parties to whom the residents’ personal information has been sold and the specific categories of personal information sold to each category of third-party.
Right to non-discrimination - The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA.
Financial Incentives - A business may offer financial incentives for the collection, sale or deletion of California residents’ personal information, where the incentive is not unjust, unreasonable, coercive or usurious, and is made available in compliance with applicable transparency, informed consent, and opt-out requirements. California residents have the right to be notified of any financial incentives offers and their material terms, the right to opt-out of such incentives at any time and may not be included in such incentives without their prior informed opt-in consent. IRG does not sell your personal information submitted by you thus we do not offer any such incentives.
Submitting Requests - We will respond to verifiable requests received from California residents as required by law. Do-Not-Sell (Opt-out) Requests, Requests to Know, and Requests to Delete may be submitted:
Do-Not-Sell: IRG does not sell personal information submitted by you to third parties.
Requests to Know, Requests to Delete: Submit a request to us at info @ helpusell.com
All requests: By contacting us at 941-951-7707
For more information on CCPA please visit https://oag.ca.gov/privacy/ccpa
General Data Protection Regulation (GDPR)
Individuals in the European Union (EU) have the following rights, under the General Data Protection Regulation (GDPR), regarding their personal information.
Access - You have the right to obtain from us confirmation as to whether or not, where and request access to your personal information. You have the right to obtain a copy of the personal information we have on file.
Rectify and complete personal information - You can request correction of inaccurate information and update incomplete data.
Deletion - You have the right to obtain from us confirmation that your personal information has been removed where it is no longer needed for the purposes for which it was collected, you have withdrawn your consent, following a successful right to object, it has been obtained unlawfully, or the data has to be deleted in order to comply with a legal obligation to which we are subject. We are not required to comply with your request to delete personal information if the handling of your personal information is necessary for compliance with a legal obligation, the establishment, exercise or defense of legal claims.
Restriction of handling - You have the right to obtain from us restriction of our use of your personal information. We will mark and only use your personal information for certain purposes authorized by you. This right can be exercised where the accuracy of your personal information is contested, to allow us to verify its accuracy, the processing is unlawful, but you do not want the personal information erased, it is no longer needed for the purposes for which it was collected, but you still need it to establish, exercise or defend legal claims or you have exercised the right to object, and verification of overriding grounds is pending. We can continue to use your personal information following a request for restriction, where we have your consent, to establish, exercise or defend legal claims, to protect the rights of another natural or legal person.
Portability - You have the right to receive the personal information concerning you, which you have provided to us, in a common format so you may transmit to another entity without hindrance from us.
Object - You have the right to object at any time to any handling of your personal information which has our legitimate interests as its legal basis without incurring any costs. If you object, we have an opportunity to demonstrate that we have compelling interests which override your right.
Object to our use of your personal information for direct marketing purposes - You can request that we change how we contact you for marketing purposes. You can request that we not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes. IRG does not sell personal information submitted by you to third parties.
Withdraw consent - If you have given us your consent for the handling of your personal information, you have the right to withdraw your consent at any time.
Obtain a copy of safeguards - You can ask to obtain a copy of the safeguards under which your personal information is transferred outside the EU/EEA.
Lodge a complaint with your local supervisory authority - You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are handling your personal information.
For more information on GDPR please visit https://gdpr.eu/
If you have any questions about our privacy policy, contact us via our Contact form or using the following information:
Infinium Realty Group, Inc. d/b/a Help-U-Sell Real Estate
240 N. Washington Blvd., Suite 700
Sarasota, FL 34236
941-951-7707
info @ helpusell.com
